IT Consultant

• Developed internal service systems for the Helpdesk module to handle pension applications based on employee rank and position.
• Automated the promotion workflow by triggering submissions once all eligibility criteria were fulfilled.
• Provided guidance and solutions for web development projects.
• Ensured successful design, implementation, and optimization of applications.
• Offered strategic advice on building, testing, and enhancing systems.
• Troubleshot issues and resolved technical challenges.
• Managed and maintained servers, APIs, and databases (SQL Server, MySQL).
• Ensured seamless integration and performance of systems.

Impact — Streamlined HR operations and reduced manual effort by automating key workflows within the Ministry of Trade.